FAQ
HOW DO I GET STARTED?
REGISTER AS OUR MEMBER AND SEARCH FREELY AT ARTNODE FOR YOUR INTEREST.
FOR REGISTRATION, PLEASE CLICK HERE-
WHY DO I NEED TO REGISTER AS A MEMBER OF ART NODE?
YOU WILL BE ABLE TO WATCH LIVE WEBCAST AND RECEIVE OUR NEWSLETTERS FOR LATEST EVENTS ONCE YOU HAVE REGISTERED AS OUR MEMBER.
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WHAT CAN I DO IF I FORGET MY LOGIN ID OR PASSWORD?
FOR REGISTERED USERS, PLEASE KINDLY CLICK ‘CAN’T ACCESS YOUR ACCOUNT?’ AND YOU WILL RECEIVE AN EMAIL FOR RESETTING YOUR PASSWORD.
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WILL I BE CHARGED FOR WATCHING VIDEOS AT ART NODE?
THE ANSWER IS ‘NO’, ALL VIDEOS AT ART NODE ARE FREE FOR AUDIENCE TO WATCH.
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WHY CAN’T I VIEW VIDEOS AT ART NODE?
YOU MUST INSTALL ADOBE FLASH PLAYER VERSION 9 OR ABOVE IN ORDER TO VIEW ONLINE VIDEOS. PLEASE GO TO http://get.adobe.com/flashplayer AND DOWNLOAD THE LATEST VERSION.
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HOW COME THE VIDEO IS CEASED WHILE I AM WATCHING ONLINE AT ARTNODE?
SOME POSSIBLE REASONS:
• THE SPEED OF YOUR BROADBAND MAY NOT BE UP TO THE SYSTEM REQUIREMENTS. ONLINE VIDEO SHOULD BE VIEWED WITH NO LESS THAN 800 KPS AND 3 M BROADBAND IS PREFERABLE FOR ARTNODE.
• OTHER APPLICATIONS WHICH RUN SIMULTANEOUSLY WILL DEFINITELY SLOW DOWN OR CEASE THE CONNECTION FOR VIEWING VIDEO ONLINE
• DOWNLOADING HUGE SIZE FILES WHILE VIEWING VIDEO ONLINE MAY ALSO AFFECT THE CONNECTION. -
WHY CAN’T I ACCESS LOCAL ESSENCE SECTION?
YOU MUST LOG IN TO VIEW THE CONTENT OF LOCAL ESSENCES SECTION. THE REGISTRATION IS FREE AND SIMPLE. PLEASE CLICK HERE FOR MORE DETAILS.
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WHY DOES THE WORD ‘LOADING’ APPEARS WHILE THE VIDEO IS BEING PLAYED AT THE SAME TIME?
IT MAY INDICATE THAT THE BUFFER FOR DOWNLOADING VIDEO IS NOT SUFFICIENT.
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WHAT IS THE SYSTEM REQUIREMENT?
OS SYSTEM WITH WINDOWS 2000/XP/VISTA, MAC OSX OR ABOVE.